What should a refugee do if they receive a medical bill?
If a refugee has received their Medicaid card, or has their Medicaid account number, they can call the billing department listed on the medical bill and ask them to resubmit the bill to their Medicaid account or provider. Mentors and volunteers can help refugees make this call. If a refugee has not received their medicaid card yet, or does not know their account number, they can bring their medical bill into the USCRI Albany office to obtain further assistance.
- For health services refugees receive within 8 months after arrival: Medicaid may not have been active yet on the date of the service, but the coverage is made retroactive to date of arrival. You can call the billing office of the health services provider and give them the medicaid identification number and they can (re)submit a claim to medicaid.
- You can call the medicaid case worker.
- Serviced beyond 8 months: depends on health coverage (check policy/benefits).